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Desktop Viewer not Displaying Correct Screen Size - Information
Asked by Calvin Grucelski. I've searched through the various support forums here and on other sites and have found that other users have experienced similar problems to mine, but I haven't found anyone with the same exact problem.
I believe I read somewhere that using multiple monitors with different resolutions is not officially supported by Citrix, but I'm hoping someone has a work-around, as nothing I have found seems to solve my issue and the Citrix Workspace application is mostly useless for me at this point. Both monitors are running at a resolution of x I have read elsewhere that one of the suggestions is to set the resolution of all monitors the same, but I do NOT want to change the native resolution on the Surface Book to match the secondary monitors and replacing those monitors simply isn't an option.
Our company runs several applications within the Citrix environment, so in addition to my normal desktop applications, there are several programs that I need to run from either a direct Citrix shortcut, or via Citrix remote desktop, which I believe is running Windows 7. The stand-alone Citrix applications that I run via direct shortcut stay windowed and running only on one monitor, as desired and expected.
However, the remote desktop session always opens in full screen mode and spans across all three monitors, which is NOT what I want. The start menu bar isn't positioned correctly and the mouse position is wrong, meaning the active area is inches away from where I click.
I usually have to force close the window in order to exit, as there's no way to click on the 'Start' menu. See screenshot1 attached. I am running what I believe is the latest version of the Citrix Workspace app, I have tried all three options with no success.
See screenshot2 attached. I would be grateful for any ideas or suggestions for potential solutions. Next, connect to your Cloud Desktop and then switch to Window mode. Once in Window mode, stretch the edges of the window so that you are spanning it across both external monitors and have almost full coverage of both monitors. Finally, switch to full screen mode and then logoff don't disconnect your Cloud Desktop session. Once the session ends, open your Surface Book's cover again, wait for Windows to reconfigure the displays so that all three are working again, then reconnect to your Cloud Desktop.
You should find that your Cloud Desktop now spans only the 2 external displays. Thanks to Bart Jacobs and Alozzy for responding to my original question from earlier this year.
Sorry for the delay in following up on this post. Bart Jacobs - I do not know if the published desktop is configured to always launch in full screen, but I have to assume it is, based upon the fact that it is doing so.
How or where would I check this? Alozzy - I have tried your suggested solution, but unfortunately it did not work for me. I was hopeful it would, as this is the first suggestion I have seen online that addresses the idea of essentially disabling the default display by closing the lid of the Surface Book.
Unfortunatley, the behavior of the remote desktop is still the same The only solution I have found that is actually manageable and usable is to start the Citrix Workspace app and connect to the remote desktop session, then once the desktop loads, press the SHIFT-F2 key combination, which places the desktop into windowed mode, which is unusable due to the resolution issue noted in my original post.
One of my co-workers pointed out that once the desktop has finished loading and is running in windowed mode, I can right click on the window title bar at the top of the screen and select the 'Resize Session' option. I then select 'Custom' from the Desktop Size list and enter the resolution of the monitor I want to run the desktop on, in my case x I can then drag this window to one of my external monitors and click the 'full screen' box in the upper right and it fits my external monitor screen perfectly, but still allows me to access my local desktop and task bar on all three monitors.
The only drawback is that there appears to be no way to save these settings between sessions. I've searched all over online and cannot find any references to saving the Resize Session option and the Desktop Size and Requested Color Quality settings within.
I was hoping there might be a configuration file somewhere or a registry entry that could be edited to save these settings, but it does not appear that there are. I have a problem to open Citrix application in more display mode. What can I do? Hello cgrucelski Curious to know if you ever got anywhere with this? Yeah, I had to look on all the internets. So, if you grab the top of the CITRIX app, click and drag to resize, the second monitor should accept the citrix display.
Took me forever to get this. I got the 2 Screens working. Now the Problem ist that i have a 4k Monitor and in remote Desktop i cannot scale the windows screen. I am seeing everything very very small Locate wfica This seems to have resolved my issue. You will be able to leave a comment after signing in.
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Calvin Grucelski 2. Calvin Grucelski Enthusiast 2 Members 2 posts. Posted March 22, Hi, all. Thanks in advance! Share this post Link to post. Recommended Posts. Mark this reply as best answer, if it answered your question. Upvote if you found this answer helpful or interesting. Posted March 25, Is the published desktop configured to always launch in full screen?
Alan Osborne Alan Osborne Enthusiast 80 Members posts. Posted April 10, Posted July 19, Is anyone aware of a way to save the Resize Session option and custom Desktop Size settings? Posted July 23, It always worked fine maintaining the desktop in the main window.
It seems to be a different issue but Posted February 18, Hi, I have a problem to open Citrix application in more display mode. Christopher Grider 4. Christopher Grider Enthusiast 4 Members 30 posts. Posted July 30, Randy Long 0. Randy Long 0 Members 3 posts. Posted August 5, Balaji suvvala 2. Balaji suvvala Enthusiast 2 Members 2 posts. Answer : All monitor display resolution settings should be the same.
Posted May 20, Click OK Repeat step 3 for wfcrun Max Obeidin 0. Max Obeidin 0 Members 13 posts. Posted May 27, Prev 1 2 Next Page 1 of 2. Please sign in to comment You will be able to leave a comment after signing in Sign in now.
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